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SHIPPING & RETURNS

WHERE DOES GLADE SHIP?

We currently ship anywhere in the US and Canada. If you are not in the US or Canada, email us at [email protected] so we know where to go next.

HOW MUCH DOES SHIPPING COST?

We offer free economy shipping on all orders within the US. We offer expedited shipping options within the US only. See below for more info:. For PO Boxes, we only offer free economy shipping. For orders to Canada, shipping, taxes, and duties will be

WHAT ABOUT CANADIAN SHIPPING?

We ship to Canada! Once you go to check out for your order, you will automatically see the shipping, tax, and duties fees applied. This means you won't need to pay anything extra upon delivery.

I LIVE IN A MOUNTAIN TOWN THAT DOESN'T GET USPS DELIVERY. WHAT SHOULD I DO?

Thanks for the heads up! We get it... mail delivery in mountain towns can be hard to navigate. We primarily ship with USPS, so please enter an address that is deliverable through the postal service. We cannot guarantee a delivery that is sent to a no

WHEN WILL I RECEIVE MY ORDER?

We process and ship most orders within 1-2 business days. Our business days are Monday - Friday and exclude holidays. Please keep in mind that during our busy periods, the processing of your order could take longer. If you have any questions about yo

CAN I RETURN/EXCHANGE MY GLADES?

Yep! Returns are free, easy, and no questions asked. Within 30 days of purchase, just make sure what you are returning is unworn and still in the original packaging. Use this link to initiate your return or exchange. Please note, Meta Orders (Faceboo

WHEN WILL I RECEIVE MY REFUND?

Refunds are processed within 3-5 business days of receiving your return. Your refund will be sent to the original form of payment or you will receive an online credit, per our policies. Your bank may take an additional 3-5 business days to reflect th

WHAT ABOUT TAXES?

For orders shipping within the US, sales tax will be charged at checkout on orders shipping to states where sales tax is required to be collected by law for online purchases. For orders shipping to Canada, shipping, taxes, and duties will be charged